Question 1

What should I expect?

Accepted Answer

Your initial hand therapy appointment will include; a thorough assessment and advice on how best to manage your injury. This may include the fabrication of custom-made thermoplastic splints, a tailored home exercise program or, if necessary, a referral for X-rays or a review with a Hand Surgeon for their opinion and surgical expertise.

Question 2

Do I need a referral?

Accepted Answer

Private Patients: You do not need a referral to see a Hand Therapist as a private patient.
 
Workcover / TAC / DVA: You will need a written referral if you are claiming through a compensable body such as Workcover, TAC or DVA.
 
Enhanced Primary Care Plan (EPC): In certain circumstances, Medicare will contribute to the cost of up to five allied health visits, for patients suffering from a chronic condition and requiring input from at least two different allied health professions. An EPC plan must be completed by the referring GP. These referrals are only appropriate in certain circumstances.

Question 3

What should I bring to my appointment?

Accepted Answer

For your first appointment could you please bring any x-rays, scans or assessments you have had regarding your injury/condition. If applicable you will also need to bring any letters of referral.
 
Workcover patients need to bring their claim number and the contact details of their employer. Confirmation of workcover status may be required prior to treatment and if Kingston Hand Therapy is unable to obtain information regarding the workcover claim, the worker may be liable for payment on the day, in which case an itemised tax invoice will be provided for reimbursement at a later stage.
 
TAC and DVA patients need to bring claim details to their initial appointment.

Question 4

Why should I come to Kingston Hand Therapy and not a general physiotherapist?

Accepted Answer

Hand therapists have post graduate Qualifications in the treatment of hand, wrist, elbow and shoulder injuries, ensuring you receive specialised care for the treatment of upper limb conditions.

Question 5

I've only just had surgery, isn't it too early to start rehabilitation?

Accepted Answer

No. In most cases, Hand Therapists generally see patients within the first few days following surgery to fabricate splints and remove post surgery dressings, as directed by the referring surgeon / doctor. Initially the rehabilitation is focused on reducing swelling, fitting splints and keeping unaffected joints moving.

Question 6

I've been referred to David Jacobs, do I need to see him or can I book with another therapist?

Accepted Answer

Many referrers know David as he has been in the industry for a long time. However, all of our team specialise in the treament of the hand and upper extremity injuries. Therefore, you are able to book in with any one our therapists.

Frequently Asked Questions